1. Who We Are
[Insert Registered Company Name] trading as Taxis Manchester Airport
[Insert Registered Address]
Email: info@taxismanchesterairport.uk
Phone: [Insert Phone Number]
We are the data controller for the personal data described in this policy.
2. Information We Collect
We collect personal data in the following ways:
- Contact form: when you use our contact form, we collect your name, email address, subject, and message.
- Bookings: when you book a journey through our website or by phone, we collect the information needed to arrange and deliver it, such as your name, contact details, pick-up and drop-off locations, flight details where relevant, and passenger numbers.
- Payments: we accept payment by [Insert Accepted Payment Methods]. Card payments are processed through secure third-party payment providers — we do not store your full card details ourselves.
- Direct contact: information you give us when you call, email, or message us.
- Automatically collected data: when you browse our website, certain technical information such as your IP address, browser type, and pages visited is collected automatically via the analytics tools described in Section 4.
3. How We Use Your Information
- To respond to your enquiries and provide customer support.
- To arrange, manage, and deliver your booked journey, including tracking flights for airport pick-ups.
- To process payments securely.
- To improve our website and services.
- To meet our legal, accounting, and regulatory obligations.
- Where you have consented, to send you information about our services.
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies from third-party services such as Google Analytics, to understand how visitors use our website, and Google Maps, to display our location. Most web browsers let you control cookies through their settings; please note that disabling cookies may affect how parts of our website work.
5. Legal Basis For Processing (UK GDPR)
We process your personal data on the following legal bases: performance of a contract, when you book our service; our legitimate interests, such as responding to enquiries and improving our service; consent, for optional communications and non-essential cookies; and compliance with our legal obligations.
6. Sharing Your Information
We do not sell your personal data. We may share it with:
- Third-party payment processors, to process your payment securely.
- Our drivers, to the extent necessary to carry out your booking.
- Analytics providers such as Google, as described in Section 4.
- Regulatory or law enforcement authorities, where we are legally required to do so.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purpose it was collected for, including to satisfy any legal, accounting, or reporting requirements, after which it is securely deleted or anonymised.
8. Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request erasure of your data, in certain circumstances.
- Object to or restrict our processing of your data.
- Request a copy of your data in a portable format.
- Withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, contact us at info@taxismanchesterairport.uk. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.
9. Data Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
10. Changes To This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us at info@taxismanchesterairport.uk or [Insert Phone Number].