Booking Your Journey
How do I book a taxi or airport transfer?
You can book directly through our website by clicking "Book Your Journey", or by calling our team. Simply provide your pick-up and drop-off details, date and time, and we'll confirm your booking.
How far in advance should I book?
We recommend booking as early as possible to guarantee availability, especially for early morning or peak travel times. However, we also accept short-notice bookings where possible.
Will I receive confirmation of my booking?
Yes, you'll receive confirmation by email and/or SMS with your driver and vehicle details ahead of your journey.
Airport Transfers
Do you monitor my flight if I'm delayed?
Yes. When you provide your flight number at the time of booking, we monitor your flight and adjust your pick-up time automatically if it's delayed.
Where will my driver meet me at the airport?
For arrivals, your driver will meet you at the agreed meeting point, such as the arrivals hall, with a name board, unless otherwise arranged.
What if my flight is diverted or cancelled?
Please contact us as soon as possible so we can update or reschedule your booking.
Payments & Pricing
What payment methods do you accept?
We accept major debit and credit cards, and other payment methods shown at checkout. Card payments are processed securely.
Are your fares fixed?
Yes, quoted fares are fixed based on the journey details provided. Additional charges may apply if journey details change, such as extra stops or additional waiting time.
Is a deposit required?
This depends on the type of booking. Any deposit requirements will be made clear at the time of booking.
Cancellations & Changes
Can I cancel or change my booking?
Yes, you can cancel or amend your booking by contacting us. See our Terms & Conditions for cancellation timeframes and any applicable fees.
What happens if I'm a no-show?
If you don't arrive at the agreed pick-up point without cancelling in advance, the full fare may be charged.
Luggage & Special Requirements
How much luggage can I bring?
Please let us know your luggage requirements at the time of booking so we can allocate a suitably sized vehicle.
Can you provide a child seat?
Yes, child and booster seats can be requested at the time of booking, subject to availability.
Do you offer accessible vehicles?
Please contact us in advance to discuss any accessibility requirements so we can arrange a suitable vehicle.
Contact & Support
How can I get in touch with your team?
You can reach us at info@taxismanchesterairport.uk, or via our Contact Us page.
What are your operating hours?
We offer 24/7 availability for bookings and support.